Frequently Asked Questions Juicy Mountain

Would there be any reason for me not to be allowed at the Retreat?

We reserve the right to refuse or cancel bookings (or any accompanying guests) or ask you (or any accompanying guests) to leave the retreat if we deem your actions or behaviour unacceptable or offensive to others. This includes, but is not limited to; being intoxicated, under the influence of drugs, abusive, threatening, racist or inciting acts of violence either verbally, written or in person.

I'm coming alone, can I booked a shared room with a stranger?

Room and tent share accommodations are open for booking, about 75% of our guests who book alone opt for a room share option, tent space may be a little intimate for unknown guests share. Often like-minded guests book to join our Retreats.

Triple room shares would need to be booked between known guests only at any time. This is because the space can again be a little intimate for 3 members to share a room together.

What happens through the week?

During the week we have a great variety of activities from traditional yoga; ashtanga yoga, meditation, circuit training, fitness sessions, volleyball, mini re-bounding, runs; forest rambles (Nordic poles available); informative talks; juicing demonstration; inspirational documentaries and other activities depending on the week such as star gazing or mind mapping.

What does a typical day offer?

You will live on juices, smoothies, herbal tea’s, water and maybe some whole fruit in the week. A typical day could start as early as 6am for some meditation, followed by some classical rebounding. This may be followed by your first superfood shot and then onto a walk, run or ramble. After this the first juice and then maybe a Yoga class. You may then have a break and juice and then circuits, rebounding, body pump etc.. and this goes on until the early evening. In the evening you can join the group for the inspirational movies/documentary viewing, star gazing or other activities, or just relax in your room.

Is the Juicy Mountain Retreat a ‘juice only’ retreat?

The whole season is based on a juice only programme. The first couple of weeks and last two of weeks of the season will be changed to three juices/smoothies and an evening soup if the evenings cool down. All other weeks throughout the season are based on a programme of four juices/smoothies per day. You will have access to unlimited water and herbal tea during your stay.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?

The juices and smoothies recipes have been taken from a range of Jason’s books and include many more supplements such as wheatgrass, spirulina and protein powder. This also then offers more variety of juices across the week.

Can I book on for more than one week?

Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of three weeks at the Juicy Mountain Retreat. A consecutive weeks booking discount is available.

Do I need to pay the full amount for the retreat immediately?

No, we can take an initial NON-REFUNDABLE deposit payment of £400 to secure your booking. The remaining balance will need to be settled by eight weeks before travel. Your place is not booked/secured until a payment has been submitted and cleared.

If I pay in instalments is there any additional charge?

If you would like to spread the payment out into instalments then you may do this. An initial deposit of £400 would be required to secure the space, with the balance due to be settled by weeks before travel. We accept all major credit and debit cards.

How can I pay?

We accept debit/credit card payments, cheques’ made payable to Juice Master Ltd, bankers drafts or BAC’s transfers (call team for bank details). We do not accept Laser cards.

Is there a returning guest loyalty system?

At Juice Master Retreats, we offer a very unique loyalty reward system across all of our retreats.
As a returning guest or a new guest booking two or more consecutive weeks, you will receive a Retreat Reward room credit equal to 5% of your room booking.
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If you are a loyal returning guest booking two or more consecutive weeks, we will increase this Retreat Reward room credit to 10% of your room booking.
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Retreat Reward credit will be added to your room account, ready to use on any spa treatments, shop purchases, one-to-one coaching, or any other extras during your stay.
Please note:
Returning guest discount and Retreat Reward room credits do not apply in conjunction with any other offer. Retreat Reward credit must be used during the stay for which it was issued.Unused Retreat Reward credit has no value and cannot be carried forward to future stays. Retreat Reward credit is non-refundable and non-transferable.

How much is the Accommodation Tax?

As of January 2023, the Turkish government introduced a 2% accommodation tax, this equates to between £12 - £25 per person per week depending on which accommodation option guests book and is payable at the retreat. This gets paid direct to the owner of the retreat.

For all bookings from January 2024 Juice Master will pay the Accommodation tax for all guests, so there will be NO ADDITIONAL CHARGES TO YOU on this, once in Turkey.

If I wish to cancel my booking, can I get a refund?

Please read our terms and conditions regarding our refund policy.

Is Travel Insurance included?

No, please arrange to purchase this cover independently.

Which is the nearest airport to Juicy Mountain retreat?

Dalaman airport, Turkey is the nearest and where the transfers can be arranged from and to with us.

When can I arrive?

You can arrive at the retreat on Saturday from 4.30pm (16.30hrs) local Turkish time, however if you have an earlier flight, we can arrange a transfer from the airport to the local fishing village of Gocek. We will then collect you from the village and transfer you to the retreat between 4pm – 4.30pm (16.00hrs – 16.30hrs). We would like you to arrive before 11pm (23.00hrs) if possible. Clients landing after 10.00pm (22.00hrs) will still be collected from the airport, and the Manager will show you to your accommodations swiftly so you can get rest for the next days start. Transfers outside of Saturdays, between 10am to 10pm (10.00hrs - 22.00hrs) may incur extra charges to the standard transfer rates.

What time is check out?

Check Out - We kindly ask that guests vacate their accommodation and leave the retreat by 12.00hrs. This allows the team just enough time to get the rooms and retreat clean and ready for the arriving guests. If guests have a flask and would like a take away juice, then this can be arranged. The village of Gocek is beautiful and full of wonderful cafes serving fresh food, so if guests are on later flights they can enjoy some time in the village and a healthy meal before the onward journey.

Do I Need A VISA?

From 2 March 2020, British nationals travelling for tourism or business purposes will no longer need a visa to enter Turkey for visits of up to 90 days within a 180-day period. Any non UK Citizens will still need to obtain a Visa through the usual steps. As these rules may change from time to time, please also check here: https://www.gov.uk/foreign-travel-advice/turkey/entry-requirements for any updates before you travel to Turkey.

The official e-Visa website for Turkey is: www.evisa.gov.tr. Be wary of using unauthorised websites, as these may charge additional fees for supplying information and submitting applications. Some unauthorised websites have also issued fake e-Visas. If you have any queries regarding e-Visas call the Visa Contact Centre (on https://www.evisa.gov.tr/en/feedback/ details provided by the Turkish Ministry of Foreign Affairs).

What Passport Validity is Needed to Travel to Turkey?

We advise all guests travelling from all countries to please consult your local government/flight provider requirements regarding passport validity and ensure you have enough time remaining on your passport prior to travel. (There have been significant changes for UK guests travelling to Europe since Brexit, so please ensure you are not caught out by these new regulations, as most travel insurers will not cover your trip for these reasons). Please don’t rely on the expiry date printed on your passport, as the expiry date on your passport may be inaccurate. Further details may be available on the .gov website for travel and passport validity.

Are flights included in the cost?

No. You will need to source and pay for your flights separately. Many agents run flights to Dalaman airport from Saturday to Saturday. Try www.travelsupermarket.com as an example where numerous flights can be sourced and at some great rates.

How long is the transfer from the airport to the retreat?

The transfer from Dalaman airport to the retreat will take around 45 minutes.

How long will I need to wait for my transfer?

Scheduled transfers will usually be waiting to collect you at the airport soon after you have landed. If you are on a shared scheduled transfer and depending on the flight arrival time, clients may need to wait approximately 45 mins for the transfer to leave.

How do I arrange the transfer?

We book and organise the transfers for 98% of our guests and this means we can offer them at a reduced rate. These must be booked prior to arriving at the Retreat. We will provide details to book your transfers with our trusted 3rd party transfer agents. They will arrange to meet you at the airport and transfer you to/from the retreat at the start and end of your stay. The transfer can run to and from Gocek too. Once booked, you have up to 72 hours before the start date of your retreat to cancel for a full refund. After this point however, we cannot refund pre-booked transfers as these are booked and paid to a 3rd party transfer company in advance.

How much is the transfer?

The cost of the standard transfer if booking with one of our trusted 3rd party transfer companies through Juice Master is (rates subject to change):
Saturday Group Transfers
‍Dalaman Airport to Retreat One Way - £35
Retreat to Dalaman Airport One Way - £35

There are mid transfers to and from the village available between £10.

Transfers on any other days and to other destinations, can be arranged, please call to discuss and check rates.

The transfers can be booked with us online on this link: https://transfers.juicemasterretreats.com/
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A taxi will cost between £50 – £60 ONE WAY and they could likely get lost, as the retreat is fairly remote. If you wish to book your own transfers, please be aware check-in time is form 16.30hrs on the first Saturday, and checkout is by midday on the last Saturday.

Is there a spa at the Retreat or masseuse?

There is no spa at the retreat, however we do have a resident masseuse offering daily massage treatments. Details of massages with pricing will be available at the retreat. There is a fresh water pool and sauna at the retreat. Clients can book a Turkish bath experience (at an additional cost) which is not managed by Juice Master but can be organised and booked on request.

What do I need to pack?

You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings in April/May and Sept/Oct could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very simple, rustic, and casual, so no need to pack anything ‘smart’.

There are nature sounds, local animals and the call of prayer that can be heard across the Retreat. Please bring ear-plugs if you wish to block these out during any part of your stay.
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A Final Letter will be sent to you and/or the lead guests which will detail in full what to pack and expect.

What is the weather like in Turkey during the retreats?

For an up to date weather report, please go to www.acuweather.com and search for ‘Dalaman’.

What is the accommodation like?

The accommodation is traditionally Turkish and is fairly simple and rustic with showers in all bathrooms, but no baths. None of the rooms are equipped with TV’s as we believe it is important to get away from TV whilst you are on the retreat, so you can experience a full mind and body detox. If you have been to Juicy Oasis please be aware the programme is the same, but this retreat is not as luxurious as the Portugal Retreats. The surrounding nature at this resort is stunning and clients have commented it offers a more spiritual, grounding and earthing feel at the Turkey location.

Can I book days to go sightseeing and shopping?

The retreat is held in a fairly remote part of Turkey and is about 30 – 40 minutes away from the nearest village. The idea is that you do not leave the retreat, as you are submerged in a mind and body detox, however if you really want to get to the village for what ever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip during the week which is a wonderful opportunity to see a little more of Turkey and spend some time on a traditional Turkish Gullet. Clients can book the Turkish boat experience (at an additional cost) which is not managed by Juice Master, but can be organised and booked on request.

If I can’t arrive on Saturday can I still join the retreat?

Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. Transfers can be organised on days outside of Saturday at an extra charge.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat, however it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this. We cannot always guarantee to accept all requests and will assess per enquiry.

What are the tents like?

We have quality English made canvas ‘Bell Tents’ www.belltent.co.uk that are 4 m in diameter and pitched on wooden decking for extra comfort. Each tent can accommodate a single or twin/double booking with plenty of room to sleep, store luggage and move around. All tents have raised divan beds, duvets, pillows and towels. Tent guests share washing facilities which comprise of 2 shower rooms and 2 toilets, allowing for extra comfort facilities. Warm water should be readily available but can vary across the season. Wheat packs can be supplied to tent guests for the cooler nights during the early and end part of the season (unless you wish to bring your own). We will provide a facility to warm these up. For more information please contact the team.

What is the location of Juicy Mountain Retreat?

Juicy Mountain Hotel
Gökçeovacık Mahellesi
Çörtmek Sokak no.9
48310 Göcek-Fethiye
Mügla-Turkey

www.google.com/maps/place/36°47’58.6%
22N+28°58’43.7%22E

Is there Wifi at the Retreat?

There is free Wi-Fi at the resort, although only in the communal area's 9in the main hub and the Big Villa). The connection can be a little intermittent as we are in a remote location. If you need to stay connected, contact your service provider to arrange getting data added in advance, or you may be able to buy a local SIM in the village if you have a dual SIM and unlocked phone.

For an enhanced mind and body cleanse, many guests prefer to reduce online time. Please also be mindful of guests coming to the Retreat to disconnect from the outside world, and working environments if you are using the Wi-Fi in the communal areas.

Your Questions Answered

Sometimes the only way to move forward is to retreat.